Taking care of the confidentiality and security of your personal data is our highest priority. Due to the fact that already on May 25, new regulations on personal data protection will apply, we would like to inform you that in jjaba.eu we respect the privacy of our customers and service users, and thus we carefully protect your personal data. Detailed information on how we process personal data can be found in the Privacy Policy available at: https: //www.jjaba.eu /help/RODO-INFO-46.jsf

What exactly can you find in the privacy policy of the jjaba.eu online store?
1. Information about us, i.e. the Administrator of personal data of customers of the jjaba.eu online store
2. Information on how you can contact our Data Protection Supervisor.
3. You will find out that we protect your personal data by doing the utmost diligence.
4. You will receive information about the purpose, basis and scope of processing your personal data.
5. Find information to whom we share or we may share personal data.
6. You will receive information about how long we will process your personal data.
7. You will learn in particular about your rights, that you have the right to request from us as an Administrator access to your data, rectification, deletion, processing restrictions and that you can object to the processing of data for marketing purposes or due to your special situation that you can complain to the President of the Office of Personal Data Protection for the processing of personal data unlawfully and that you have the right to withdraw your consent to the processing of personal data that you previously expressed.

Thank you for being with us. Regards, jjaba.eu

 The complaint

When making a claim, please feel free to fill out the form below. Please indicate your order number, from which the defective product and describe its faults. Detailed information on the warranty conditions can be found on the "product warranty".
Mechanical damage
Before accepting a shipment from the courier or mail, check whether the packaging is not damaged in transit.
Note in particular should pay attention to the condition of tapes or seals on the package.
If:
- Packaging that is damaged
- Seals (tapes) are broken
should refuse to take back and contact us to record the situation.
In the case of packages pobraniowych prior to the payment of payment and written confirmation of receipt of the courier can not give the package recipient. There is no way to verify the content before confirmation of receipt, but it is worth to ask the courier to it that took part in checking the contents of the shipment, making sure came intact. In the event that the courier refused, it must inform you that in case of damage or non-compliance will have to come again to transcribe minutes of damage. In case of a complaint due to mechanical damage of the received shipment, please send the complaint form of the damage made by messenger, When considering this type of application are very helpful pictures with visible damage to the product and photographs of the outer packaging, the message of these documents will allow us to more effective settlement of the case.
defective product
Defective product should be returned at the expense of jjaba.pl address our warehouse phrases:
jjaba point / nesscom
ul. Nyska 59
50-505 Wroclaw
Upon receipt by our warehouse the product is checked for damage described then shop according to the demands of the customer orders a copy of a new product or reimburse the costs of its purchase. The deadline for resolving the complaint if the replacement product is in compliance with applicable laws.

Form customer service
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